Omnichannel Retail for Great Customer Experience
SAP Discover Online Session on August 16th, 2016
1. Define the concept of Omni-Channel Retailing
2. How Brands are interacting with consumers with Omni-Channel
3. Measure and monitoring performance
4. Where Do We Start and what are the lessons learnt
Join us for an exciting webinar on discovering what drives a Successful Retail Omnichannel. In the competitive Retail World, experience is reality, and a bad interaction for the customers in the shopping journey could cause you to lose them for good to your competitors. The last 6 years has seen the Retail Industry undergoing significant changes. Shoppers today no longer shop in the traditional ways. Significantly, e-commerce and mobility is becoming popular among young and savvy shoppers. What can you offer in these platforms to win and retain your customers and stand out among your competitors?
Colin and Alejandro will share with you how smart fulfillment transition to the core of Omni channel retail can assist retail companies. Their customers include top retailers in Groceries, Fashion and Distribution in the Asia Pacific Region.